PRIVACY POLICY

This privacy policy is for this website www.almightyfoods.co.uk and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.


THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.


USE OF COOKIES

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.


CONTACT & COMMUNICATION

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

The information contained in this website is for general information purposes only. The information is provided by Almighty Foods and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Almighty Foods. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Almighty Foods takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


COMMUNICATION & MARKETING

By subscribing to Almighty Foods and providing Almighty Foods with your e-mail, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to the products & services we offer, which we think may be of interest to you.


OPTING OUT OF COMMUNICATION

Everyone has the option to opt-out of receiving marketing communications from us. If you do not wish to receive e-mail marketing from us then we recommend you reply to one of our e-mails with the word REMOVE.


OUT OF STOCK ITEMS

All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.


RETURNS

If you are not satisfied with a product that you have bought, please contact us to tell us why you are not satisfied, and include the name of the product, along with the expiry date on the back of the pack. Any images you can provide will be additionally helpful.

We can only accept returns if a product is faulty or damaged.

Almighty Foods makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact us within 3 days of receipt for a replacement to be sent.

Please see the Delivery Policy page for detailed information on delivery timescales. If your order has not arrived within these timescales, customers should contact us as follows:

[email protected]

Unit 4-5 Main Street
Glencarse
Perthshire
PH2 7LX


REFUNDS

If your purchase from Almighty Foods is found to be faulty, damaged or unsatisfactory, please contact us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.


CANCELLATION

You may cancel your order by informing us of this by e-mail; [email protected] any time up to fourteen days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of evidence of having sent the goods back or within 30 days of your cancellation, whichever is the earlier.

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our team at the address above.



GENERAL

We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).

We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:

(a) there is no breach of duty of care owed to you by us or by any of our employees or agents;

(b) such loss or damage is not a reasonably foreseeable result of any such breach;

(c) any increase in loss or damage results from breach by you of any of these terms and conditions; or

(d) such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.


MEDICAL DISCLAIMER

We strongly recommend that if you have any health concerns about consuming our products that you seek the advice of a qualified health professional. Our products are in no way meant to treat or cure any medical issue.

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